At Keepsake Garden Co., we want every order to feel worth waiting for.

Orders are processed after your purchase is confirmed. Because some of our items are fulfilled by trusted supplier partners, processing and delivery times may vary depending on the product and where it is shipping from.

Most orders typically arrive within 5–10 business days, although some items may arrive sooner. Please note that weekends, holidays, weather delays, carrier delays, and other circumstances outside of our control may affect delivery times.

If your order contains multiple items, they may occasionally arrive in separate packages or on different days.

Once your order ships, tracking information will be provided when available so you can follow your package along the way.

Please make sure your shipping address is entered correctly at checkout. Keepsake Garden Co. is not responsible for delays or delivery issues caused by incorrect or incomplete address information provided by the customer.

Shipping rates are calculated and displayed at checkout unless otherwise stated.

If you have any questions about your order or shipping status, please contact us through our Contact page and we’ll be happy to help.

Thank you for supporting Keepsake Garden Co. We’re so grateful to be a small part of bringing something beautiful into your everyday life.